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This questionnaire consists of questions that will help us evaluate and find a solution for your communication needs. If a question does not apply to you, simply skip it and go to the next question. Questions marked with a require an answer.

Once you submit the questionnaire, your form will be automatically sent to Dectel's Customer Solutions Department. You should expect to hear back from someone within two days.

Contact Information
First Name:
Last Name:
Phone:
Fax:
Title:
Email:
Company:
Address:
City:
State:
Zip:
What communications area would you like to improve?

(Check all that apply)
Telephone system
High-speed internet access
Computer-telephone integration
Data Communications access
Messaging system
Local Network access
Wireless access
Other

 
CURRENT COMMUNICATIONS SYSTEM
Current number of phone lines?
Current number of extensions?
Number of Employees:
Do you have multiple locations? Yes No
If yes, how many?
Which of the following features do you want your next communication system to incorporate? (check all that apply)

Make ordering personal and simple for customers
Enable employees to move around freely without missing calls, even move off-site
Automatically page employees who aren't at their phones
Provide helpful information to customers on hold
Route after-hours calls to a service number
Enable customers to still get information when agents aren't available
Specify different greetings for different lines
Keep track of billable phone time automatically
Enable employees to record important conversations
Allow employees mobility
Ability to process calls in the event of a power failure
Enable employees to get all messages (e-mail, voicemail, fax mail) in one place

Other features you would like

 

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